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FAQs

What is a pawn shop?

A pawn shop is a special type of business where you, the customer, can get what’s called a short-term collateralized loan. This means that you could bring in an item of value to the store and receive a loan on it. After paying back the loan, plus any additional fees and/or interest, then you receive the item back, no problem. If you don’t want the item back (or cannot afford it), simply let them know you no longer want it (or just don’t go back to it, though depending on the item, that may be viewed negatively) and you don’t have to worry about any damage to your credit score, they simply resell that item to somebody else to recoup their investment. You, additionally, have the option to outright sell an item to a pawn shop, allowing them to not have to wait the full length of the loan to be able to sell that item (generally viewed more positively than pawning an item with no intention to redeem it). A lost (or non-redeemed) pawn is essentially sold to the pawn shop). A pawn shop is an excellent place to pick up used goods well below new value, and increasingly, new items that are competitively priced with other retailers.

Why are you out of stock/when do you restock

Given the nature of a pawn shop, goods availability is always in flux. This means that usually we have to wait for somebody to bring in the item to us. We do try to partner with other businesses to offer new goods, but depending on the market, that may or may not be available. So, in short, if you are patient, it’ll probably come in!!

How do you acquire the goods you have for sale

The easiest answer to this is: you! Many of the items we have for sale come from non-business entities, such as yourself, who come in looking to sell or pawn a good.

When will I get my item

We have trained professionals ready to start packaging your item Mon-Fri 9:30AM-6PM, and Saturdays 9:30AM-4PM EST. Depending on your selected shipping option, it will ship out within a day or two.

What is your return policy

Returns are handled at this time on a case-by-case basis. Please call us during our hours of operation within 48 hours of receiving your item to discuss it with our trained and knowledgeable staff! Mondays-Fridays 9:30AM-6PM, Saturdays 9:30AM-4PM Eastern Daylight Savings Time

What forms of payment are accepted

Currently we accept Paypal. Coming soon: Credit/Debit Cards and in-store purchases!

How do I set up a Paypal

Click here and follow the easy-to-use interface!

What if I don’t want a Paypal

We do accept in-store credit card/debit card purchases, and are conveniently located right on the Bypass in North Marion, Indiana!

Can I request an item for future purchase

This is a feature we are looking to implement in a future update on this website, but at this time it is unavailable

Can I cancel my item

If you catch us before it ships, then you have a hassle-free return! After the item has left the store, it takes a little bit more work, but still is mostly painless, and our professionals will work tirelessly to ensure your happiness!

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